Shipping policy
# Shipping Policy
## Free Shipping on Every Order
We offer free standard shipping on all Purenest orders — no minimum, no exceptions.
## Processing Time
Orders are processed within 1–3 business days. You'll receive a tracking number by email once your order ships.
## Delivery Times
Standard shipping typically takes 5–10 business days within the United States. International orders may take 10–20 business days depending on destination and customs.
## Order Tracking
Once your order ships, you'll receive an email with a tracking link. You can also track your order at getpurenest.shop/account.
## Lost or Stolen Packages
If your package is marked delivered but you haven't received it, contact us at support9sj@gmail.com within 7 days and we'll investigate and make it right.
## Contact
support9sj@gmail.com